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Treasured moments heart locket size photos full#

We will send you a replacement order without additional cost. Lost in transit, delivered to wrong address but we have provided them correct address. If item is undelivered due to shipping carrier's mistake.If you would like to cancel your purchase, your order is subject to a 50% restocking fee. Once your order has been submitted we will immediately begin production on the personalized items.Personalized items are one-of-a-kind, it cannot be returned or refunded unless it is defective or damaged.The postage is paid by the buyer, we will charge 50% of the product cost (including production cost, product material cost, etc.).Please contact us to request return address and the return instructions.They should be kept in its original condition in which you received them in. Items that are being returned should be new, and unworn.Please note that payment processing is beyond our control and it may take up to 7-10 additional business days for the funds to be credited to your account used during checkout. You will receive an email notification once your return is processed. Returns will be processed within 3 business days of receipt of your item(s).Please follow the instructions that are provided by our customer service team.Please submit a support ticket, and attach clear photos of the items that represent a quality issue.To remove this, please clean with the silver polishing cloth to return its original look. Silver pieces are given detail by oxidation, overtime, they may appear black.Products are damaged by misuse, mishandling, or poor maintenance.These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Exposure to harsh chemicals can alter that appearance of your IFSHE product. Products are exposed to corrosive substances, or chemicals.The following reasons are NOT covered by our 90 day return policy, and we are not liable for these issues. (We do not accept refunds/returns for undamaged or incorrectly delivered products) Personal Reasons due to changed mind, personal taste, etc.The following reasons are covered by our 90 day Return/Exchange Policy.(Customers will only be charged once for shipping costs )

Treasured moments heart locket size photos full#

The above situation, we will only exchange the item(s) for the same product,or we ’ ll reimburse the full cost of eligible purchases paid, excluding shipping costs.

You received the incorrect products.The product you received is different from the product you purchased.

We sent the wrong order or item(s), you received the products is product deformation, product defects.

Please make sure that the email address is spelled correctly. The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy(IFSHE is responsible for return postage fees, and replacement fees). We will notify you by email within 1-2 days after the order is sent. Please see whether either of these pertain to you, and if the item(s) are covered by our 90 day Return Policy. The policy begins from the date of receiving.

Treasured moments heart locket size photos how to#

Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.īelow are the detailed instructions on how to process a return or exchange. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 2-5 business days. Processing time differs from product to product, with the average estimated processing time about 1-2 business days.Please note that the time frame mentioned above doesn't include production time.Delivery Time = Processing Time + Production Time + Shipping Time Please Allow up to 3-5 business days for shipping.Please Allow up to 7-15 business days for shipping.Please Allow up to 7-12 business days for shipping. Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details.

You can choose the delivery method during checkout: