I've convinced myself that the problem lies in the recent update to MDC for Mac, that's what the logic of the situation tells me, but I'm surprised that no-one else seems to be complaining of the same behaviour as this tends to undermine my position that it's an MDC problem. But I cannot load any maps because the first thing MDC requires me to do is update the software, and that fails. device MyDrive Connect Get Started: TomTom Navigation using MyDrive. It starts up normally, but it detects that no maps are available and tells me to go and get a map from the TomTom store (I bought lifetime maps with the device). TomTom Sports WebTo sign up, please download the TomTom Sports Connect application. Both devices are associated with the same MyDrive account, so that they can both access the same MyPlaces information. Stay connected to your vehicle from nearly anywhere.
#Tomtom mydrive connect multiple devices install
I also did what TomTom support called a clean install which used MDC and worked, hence proving that MDC can see and communicate with the GO, but this did not solve the problem. I have an ageing TomTom GO 5000, and have recently purchased a GO Essential to replace it. Installing a map on Uconnect 5 Radio Nav TomTom Support>Installing a map on Uconnect 5 Radio. I've been in discussion with TomTom support since August to try and resolve this without success.įollowing their instructions I have reset the device, which now means no maps are available. The GO is connected (obviously) and shows up in the network settings as it should. If you are not already logged in with your TomTom-account, log in now. The update downloads and is checked by MDC, which then says "waiting for your device" for ever. MyDrive Connect is our free support application that helps you to manage your content and services on your TomTom navigation device.
The available updates are listed of which 1 is mandatory - the software update. The GO is recognised and appears in the MDC screen. Import of icons is possible in many devices (not all devices). 4.2.1, Method 2: Route planner by MyDrive. used to operate correctly, but now it forces an update to the latest version of TomTom MyDrive Connect which doesn’t work. 4.2, Install software TomTom MyDrive Connect. for Mac, it no longer updates my GO 5100 (NAV4).Ī previous version 4. Since the recent (maybe August 2022?) update to MyDrive Connect 4.
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